UX Designer

Salary: £? – ? per year

Requirements

• Proven experience in UX design, user research, or a related digital design role.
• Strong understanding of user-centred design, information architecture, interaction design, and usability principles.
• Experience producing wireframes, prototypes, journey maps, and user flows using Figma or similar tools.
• Ability to translate complex business processes into simple, intuitive, and accessible digital experiences.
• Confident facilitator with strong stakeholder engagement and communication skills.
• Comfortable working with Business Analysts, Architects, Developers, and delivery teams in agile or project-based environments.
• Good awareness of accessibility standards and inclusive design practices.

Responsibilities

• Plan and run user research, workshops, and interviews to understand user needs, behaviours, and pain points.
• Map user journeys and identify opportunities to improve, simplify, and streamline the experience.
• Create wireframes, user flows, and interactive prototypes to communicate and test design ideas.
• Support future-state process design alongside Business Analysts, ensuring solutions are usable, practical, and aligned to business goals.
• Collaborate with Architects, Developers, and delivery teams to ensure designs are feasible and implemented effectively.
• Use research, stakeholder feedback, and usability insight to iterate and refine designs.
• Champion accessibility, usability, and user-centred design throughout the project lifecycle.

Technologies

• Figma
• Support
• UX UI Design

More

We are seeking a UX Designer for a 5-month contract role based in Birmingham, with two days per week onsite. We are focused on shaping clear, accessible, and user-friendly digital experiences across complex pensions and benefits journeys. You will work closely with users, stakeholders, and delivery teams to understand needs, simplify processes, and turn insight into practical design solutions. If you are passionate about solving complex problems through thoughtful, evidence-based design, we encourage you to apply.

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