Senior Engineering Manager – AI Customer Agent

Fin is the #1 AI agent for customer service, powering an AI-first engineering culture and a strong, hybrid work approach. The role leads 1–2 strategic work streams in the Service Agent pillar, owning outcomes end-to-end and building high-performing teams across product, engineering, and operations.

You will partner with the Engineering Director to shape pillar strategy, drive cross-functional collaboration, and mentor senior engineers while maintaining a sharp product focus and urgency.

#J-18808-Ljbffr…