• Surveying, repair, set-up, service, and providing technical support in the field to Customers, Engineers, and Installers for all Grant products.• Attend site to carry out repair work on products covered by the manufacturer’s warranty.• Carry out site surveys and commissioning of Grant Engineering products.• Deal with administration and correspondence on a daily basis.• Assist in diary management providing local/logistical information.• Identify potential sales leads and encourage in-house training programs when necessary.• Keep up to date with current legislation regarding Oil Fired Boilers, Air source heat pumps, Biomass, Smart controls, Solar thermal & unvented hot water and ensure professional qualifications are current.
Requirements
- Experienced and dedicated Field Service Engineer
- Qualifications in OFTEC, F Gas, Unvented hot water and Part P (highly advantageous)
- Ability to advise customers, installers, and commissioning engineers on product installation
- Technical knowledge to deal with technical issues
- Responsible for health and safety guidelines
- Identify Technical / Service trends and report concerns to FSM
- Ability to promote Customer Satisfaction throughout the department/Company
ATS Optimization KeywordsBelow are skills and terms extracted directly from this job posting to improve Applicant Tracking System (ATS) visibility. This unique feature helps candidates tailor their applications more effectively — a feature exclusive to JobTailor job listings.
Hard Skills
- Surveying
- Repairing
- Commissioning
- Technical Issue Resolution
- Product Installation Advice
Soft Skills
- Customer Satisfaction Promotion
- Diary Management
- Communication
Certifications & Qualifications
- OFTEC
- F Gas
- Unvented Hot Water
- Part P
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