Facultatieve Technologies is a global leader in cremation and incineration systems, delivering environmentally responsible and technically advanced solutions to customers worldwide.
Guided by our mission – Leading with Integrity, Innovating with Purpose, Prioritising Sustainability – we design, manufacture and service high-performance systems trusted in over 20 countries. With more than 140 years of engineering heritage and a strong commitment to safety, quality and continuous improvement, we are proud to set the standard in our industry.
About the role
We are seeking a Field Service Engineer to join our team in West London. This role exists to carry out planned and reactive servicing, maintenance, inspection, and repair of crematory and ancillary equipment at customer sites. You will be responsible for ensuring the safe, reliable, and efficient operation of equipment while delivering a high standard of customer service. This opportunity would suit a candidate who is able to meet business and customer requirements while representing the company professionally in the field who is looking to join a stable, international engineering business with long-term growth plans.
What You’ll Be Doing
- Undertake planned preventative maintenance, servicing, fault diagnosis, and repair of crematory and ancillary equipment at customer sites.
- Carry out inspections, complete detailed service reports, and provide clear recommendations for remedial actions or improvements.
- Ensure all servicing records are accurately completed and maintained in line with company procedures and systems.
- Diagnose mechanical and electrical faults and implement effective repairs in a timely manner.
- Ensure all work is carried out in full compliance with company safety procedures, industry regulations, and site‑specific requirements.
- Communicate clearly with customers, internal teams, and management regarding job progress, findings, and technical issues.
- Work closely with departmental managers and colleagues to support continuous improvement initiatives across service operations.
- Promote teamwork and collaboration while maintaining a professional company image at all times.
- Maintain flexibility to support business and customer requirements, including travel, overnight stays, and emergency call‑outs where required.
- Safely use tools, equipment, and company vehicles in accordance with company policy.
- Identify opportunities for equipment improvements and provide technical feedback to engineering and support teams.
- Ensure all documentation, including service reports and job sheets, are completed accurately and submitted promptly.
What We’re Looking For
- NVQ Level 3 (or equivalent) in Electrical Engineering.
- Experience in an engineering, manufacturing, or field service environment.
- Proven fault-finding experience on industrial equipment.
- Full UK driving licence.
- Dual-skilled (electrical and mechanical) background.
- Experience in combustion, incineration, cremation, or thermal processing industries.
- Experience with gas or oil-fired systems.
- Previous field service engineering experience.
Working Pattern & Travel
Full time, 43 hours per week (Monday to Friday). Home based with extensive travel to client sites. UK and occasional overseas travel as required.
Salary
Up to £45,000 per annum. Dependent on experience.
What We Offer
- 24 days’ annual leave, increasing with length of service, plus bank holidays
- Festive December shutdown
- An additional paid day off for your birthday
- Competitive pension scheme with company contributions matched up to 5%
- Company sick pay
- Life assurance at 6x your annual salary
- Health Shield wellbeing support and health care cash plan.
- Employee Assistance Programme (EAP) offering confidential advice and support
- Bi-annual access to an independent pensions advisorElectric vehicle salary sacrifice scheme
- Cycle to Work scheme
- Free on-site parking
- Dress Down Fridays
- The opportunity to work for a business with a strong commitment to sustainability and environmentally responsible practices
Inclusion & Diversity
Facultatieve Technologies is committed to building a diverse and inclusive workplace where everyone feels respected, supported and able to thrive. We welcome applications from people of all backgrounds and believe that diverse perspectives strengthen our teams and support our continued success.
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