Implementation Consultant – Social Care Finance

Responsibilities

• Own phases of structured implementation, from discovery and configuration through testing, training and go-live
• Facilitate workshops with client project teams; turn requirements into clear configuration and release artefacts
• Manage configuration specs, change requests and knowledge capture so everyone stays aligned
• Support onsite and remote cutovers, hypercare and triage – helping users feel confident from day one
• Track milestones and risks, feed lessons learned into service improvement, and keep communication flowing

Qualifications

• Experience delivering software implementations, ideally in healthcare or other regulated environments
• Strong planning, governance and stakeholder management skills; comfortable owning a workstream
• Confident facilitator with excellent documentation, testing coordination and release discipline
• Pragmatic problem-solver who stays calm in ambiguous, fast-moving situations and takes ownership
• A collaborative style grounded in humility, integrity and a focus on doing the right thing
• Experience of Social Care finance in both Adults and Children’s services
• Knowledge of Financial Assessment for Social Care
• Knowledge of Corporate finance systems and basic financial accounting principles
• Experience of File imports and exports, including requirements gathering through to implementation and testing
• Excellent communication skills in order to support and provide guidance at all levels.

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