Senior Account Manager

Senior Account Manager (UK office) – London, Reading or Nottingham

We are currently looking for a Senior Account Manager to join our busy client services team. The successful candidate will have exceptional problem-solving, project management and diplomacy skills. Strong face‑to‑face and written communication skills and a proven ability to develop enduring client relationships are also essential. The successful candidate should be prepared to work in a fast‑paced, creative environment with occasional opportunities for travel.

Responsibilities

• Working closely with clients and healthcare professionals to understand their needs and translate these into opportunities for the development of high‑quality medical communication solutions
• Proactively driving projects forward and seeing them through to completion in a timely manner
• Working closely with internal teams at Porterhouse Medical to manage priorities and ensure that solutions are delivered to the highest standard
• Proactively managing project scope and budgets to ensure that any issues are communicated to clients and that project profitability is maintained
• Developing an understanding of new therapy areas quickly and comprehensively, inspiring confidence with clients
• Identifying opportunities for new business within existing accounts
• Supporting new business initiatives, including attendance and presentation at pitch meetings
• Training and developing Account Executives, and conducting performance reviews and appraisals

Desired background and skills

We are looking for the very best life sciences graduates in order to maintain our reputation as a first–class medical communications agency delivering scientific programmes of the highest quality.

• A bachelor’s degree (2:1 or higher) and a strong academic record
• At least 3 years of experience in a client services role in a medical communications agency or pharmaceutical company
• A proven track record of client and account management and the delivery of organic growth and new business
• Experience of managing and developing a team, and proven leadership and influencing skills in a multidisciplinary environment
• Strong literacy and numeracy skills, and excellent attention to detail

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