Regional Service Manager

Regional Service Manager – North UK

North UK | Field-Based Leadership Role

Are you an experienced leader with a passion for customer service, people development, and operational excellence? We are looking for a Regional Service Manager to lead our Northern service operation, managing a team of Area Service Managers and driving performance across safety, customer satisfaction, service growth, and operational delivery.

What you’ll do:

• Champion a safety‑first culture and employee wellbeing
• Lead, coach and develop high‑performing service teams
• Drive customer service excellence and operational performance
• Use data and insights to deliver business results and continuous improvement
• Build strong relationships with customers and internal stakeholders
• Identify and maximise service growth opportunities across the region

What we’re looking for:

• Proven experience leading managers and multi‑site/field‑based teams
• Strong customer service and operational management background
• Excellent coaching, stakeholder management and communication skills
• Analytical mindset with experience using tools such as Excel, Power BI and SAP
• Full UK driving licence and willingness to travel across the region

This is an exciting opportunity to make a real impact, influence business performance, and develop a successful regional service operation.

Ready to lead from the front? Apply now.

Guidant, Carbon60, Lorien & SRG – The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

#J-18808-Ljbffr…