Inside Sales Executive, Consumer

Responsibilities

• Achieve and over-achieve inside sales targets
• Deliver a premium level of customer satisfaction by understanding needs and offering the right solution to reach their and their consumers
• Manage inbound calls while creating proactive outbound calls to generate new business opportunities for direct or indirect sales
• Schedule visits with field sales colleagues where the customers needs are best placed within these areas
• Keep up-to-date as a product and solutions expert, being a credible Technogym Ambassador
• Maximise outbound call campaigns
• Manage and maintain ongoing opportunities to ensure the correct support for each order whilst keeping the wider business informed
• Collect and share adequate market feedback with relevant departments
• Manage and profile the CRM database to ensure information is accurate and up to date (knowledge of Salesforce is a plus)
• Oversee the process from order to installation and payment to ensure sound execution of the sale
• Provide customers with CAD visuals of their spaces and solutions (full training provided)

Requirements

• Knowledge of the steps within the sales process
• Previous software sales experience highly desirable
• Previous experience selling into the corporate environment
• CRM and pipeline management
• Exceptional customer relations (oral and written)
• Knowledge of fitness, performance, health and product use
• Communication, active listening and remote presentation skills
• Social media, IT proficiency and digital skills
• Integrity and humility
• Hunger and drive
• Passion and optimism
• Team player and collaborative
• Independent and organised
• Curious problem solver
• Results driven, “Refuse to Lose” mentality
• Loves Technogym products
• Passion for sport, fitness and wellness

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