Job Description
Project Manager is responsible for leading projects end-to-end, ensuring delivery on time, within scope, and to a high standard of quality. This role combines strong project execution with continuous improvement and stakeholder management, acting as a trusted partner to both internal teams and customers.
Key Responsibilities
- Drive performance within the SPCPD team by setting clear expectations, promoting accountability, and supporting achievement of business objectives.
- Lead multiple projects simultaneously, ensuring consistent delivery on time, within scope, and with strong stakeholder satisfaction.
- Identify training gaps within the team and design and deliver development initiatives to enhance skills and performance.
- Act as a customer and partner advocate, ensuring solutions meet or exceed expectations.
- Continuously seek opportunities to improve processes, reduce time to revenue, and enhance implementation efficiency.
- Maintain full ownership of project documentation, including project plans, RAID logs (Risks, Assumptions, Issues, Dependencies), and meeting minutes.
- Proactively identify and mitigate risks and blockers to ensure project success.
- Ensure adherence to organizational project management best practices and support audit preparation and compliance activities.
- Build and maintain strong, long-term relationships with internal stakeholders, external partners, and customers.
- Facilitate workshops, manage stakeholder discussions, and confidently handle conflict resolution when required.
- Mentor and support the development of less experienced team members, contributing to overall team capability growth.
Qualifications & Experience
- Proven experience managing multiple complex projects in parallel within a structured delivery environment.
- Strong stakeholder management and communication skills, with the ability to influence at all levels.
- Demonstrated ability to coach and mentor team members.
- Experience driving process improvements and operational efficiencies.
- Certification in PRINCE2 or PMP (nice to have).
- Six Sigma Green Belt (nice to have)
Location expectations
This role requires working from a U.S. Bank location three (3) or more days per week.
Accessibility
We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.
Total Rewards
U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.
We offer a market-competitive compensation package that includes:
- Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
- Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
- Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness.
- Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
- Employee recognition programs that celebrate achievements and milestones for all.
We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.
Closing Date
Posting may be closed earlier due to high volume of applicants.
We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.
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