Business Support Officer

Company: Bath & North East Somerset Council
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Job Description:

One West is looking for a well-organised, proactive and customer-focused Business Support Officer to provide high-quality administrative support across our growing professional services business.

This is an excellent opportunity to join a supportive and forward-thinking team, helping us deliver responsive, accurate and efficient services to internal colleagues, external clients and partner organisations.

The role will involve a varied range of business administration activities, including client liaison, financial management support, inbox monitoring, document production, data entry, maintaining service records, supporting meetings and events, routine reporting and helping to ensure enquiries are logged, progressed or escalated appropriately. You will play an important part in keeping our services organised, professional and consistent, while contributing to a positive customer experience.

We are looking for someone with a good standard of literacy, numeracy and ICT skills, including confident use of Microsoft Office and business administration systems. You will be able to organise and prioritise a varied workload, work mostly independently, communicate clearly with a wide range of people and handle confidential, personal and commercially sensitive information appropriately.

If you enjoy working in a busy service environment, take pride in accuracy and organisation, and want to support a team that delivers valued services across One West, we will welcome your application.

Benefits: We offer a wide range of benefits to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need.

EEO and Diversity: We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us. We are a Disability Confident Employer. The Council is committed to having a diverse and inclusive workforce. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.

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Posted: July 19th, 2026