Rail Service Manager — Passenger Experience on Trains

CrossCountry is seeking a Retail Service Manager in Bristol to lead onboard customer service and catering operations. You will be the face of the brand, delivering high-quality at-seat service and onboard shop support to passengers across journeys.

The role requires excellent people skills, a customer-service driven mindset, and a strong work ethic. Training is provided with opportunities to grow within a national transport brand.

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