Romanian Speaking Customer Service Advisor

Romanian‑Speaking Service Desk Adviser

Hours

40 hours per week between 7am – 7pm (Must be flexible with shift rotation and occasional weekends)

Pay

£14.22 per hour

What’s on Offer

• Competitive pay
• Overtime available (time and a half)
• Full training provided
• Weekly pay
• Progression opportunities within a growing IT team

Duties Include

• Providing first‑line IT support to external clients in a professional and efficient manner
• Logging, tracking, and updating support tickets accurately
• Troubleshooting hardware, software, and network‑related issues
• Guiding users through solutions via phone and email
• Escalating technical issues where required
• Maintaining accurate documentation and support notes
• Supporting continuous improvement across service processes
• Delivering excellent customer service and building strong client relationships

Who We’re Looking For

• Fluent in English and Romanian (written and verbal)
• Strong communication and customer service skills
• Previous call centre experience beneficial but not essential
• Organised and methodical approach to work
• Previous IT support experience beneficial but not essential

#J-18808-Ljbffr…