Compliance Business Support Officer – Internal

• processing compliance data and maintaining the compliance register.
• liaising with and monitoring day-to-day activities of contractors, to ensure compliance servicing schedules and target dates are met.
• providing damp and mould business support to the compliance team, including attending meetings and taking minutes.
• assisting in the compilation, administration, and monitoring of customer satisfaction data.
• ensuring complaints relating to compliance are responded to, and areas of customer dissatisfaction addressed.
• raising and processing work orders, purchase orders, process invoices, including variation requests.

Requirements

• educated to NVQ level 3/ONC or equivalent level of administration experience.
• strong organisational skills and proven ability to manage multiple, competing priorities, with flexibility to adapt and reprioritise tasks in a fast-paced environment.
• excellent administration skills with a high level of accuracy and attention to detail in administrative tasks, including record-keeping, data entry, and correspondence.
• strong IT skills, particularly Microsoft Office.
• strong customer focus, organised and can work effectively under pressure.
• good team player, with a collaborative and supportive approach to working with colleagues.
• keen to contribute positively to team goals and a shared commitment to service excellence.

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