Customer Care Champion for Homeowners

Company: Persimmon plc
Apply for the Customer Care Champion for Homeowners
Location: Newcastle upon Tyne
Job Description:

Persimmon Homes in the United Kingdom is seeking a Customer Care Coordinator to join our customer care team. You will act as the vital link between homeowners, contractors and internal teams, ensuring that every step of the journey meets our high service standards.

You will own your portfolio, coordinate maintenance scheduling, log interactions in COINS, monitor progress and perform courtesy calls to exceed satisfaction targets while adhering to regulatory deadlines.

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Posted: July 19th, 2026