Scheduling & Planning Coordinator – Customer Care

Equans in Belfast is seeking a Customer Care Advisor/Planner to schedule and coordinate engineer visits, optimise daily routes and manage client communications. The role requires strong organisational skills and the ability to work to deadlines in a busy service environment.

You will monitor KPIs, handle invoicing and documentation, and support onboarding of new staff. This contract role offers a fixed-term period with potential for extension or perm conversion.

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