Bakery Customer Care Specialist

The Bread Factory in London is seeking a friendly Customer Service Assistant to be the first point of contact for our customers. You will respond to queries, process orders in TROPOS, and work with production and delivery teams to ensure smooth daily operations.

This role requires excellent communication, attention to detail, and the ability to work under pressure across a 5-day rota (weekdays and weekends). Benefits include bread discounts, holiday allowance, and cycle-to-work options.

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