Service Desk IT Support Contract

Salary: £? – ? per year

Requirements

• Proven experience in an End User Support / Desktop Support role
• Strong knowledge of Windows 11
• Solid experience supporting Microsoft 365
• Excellent troubleshooting and problem-solving skills
• Strong communication and stakeholder engagement abilities
• Ability to work independently in an onsite environment
• Flexible and proactive approach to supporting wider IT operations and projects

Responsibilities

• Provide onsite end user support across desktop, laptop, and mobile environments
• Troubleshoot hardware, software, and connectivity issues
• Support and administer Windows 11 environments
• Provide support for Microsoft 365 applications and services
• Manage user accounts, access requests, and device setups
• Assist with onboarding and offboarding activities
• Work closely with the IT Manager on day-to-day IT projects and improvements
• Maintain excellent customer service and communication with end users

Technologies

• Hardware
• Support
• Microsoft 365
• Mobile
• Windows
• Office 365

More

We are partnering with a leading technology organisation to recruit an experienced End User Support Contractor for a short-term onsite engagement. This is a 3 month rolling contract, outside IR35, with a competitive daily rate of £200 per day. The role is fully onsite and we require someone who is Cambridge based, with immediate or short notice availability preferred. This is an excellent opportunity for a hands‑on IT support professional who enjoys working in fast‑paced environments and contributing to ongoing IT projects and operational initiatives.

last updated 29 week of 2026

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