Client Services Assistant
Department: Research
Employment Type: Fixed Term Contract
Location: MMR Research London
Reporting To: Jasmine Dearnley
Description
Are you looking for the first step in your career? Do you want to work for a global market research agency in a varied and dynamic role?
This is an amazing opportunity for someone who is looking to kick‑start their career within a global and forward‑thinking organisation. You will have the opportunity to be involved in a range of administration tasks, supporting the client services team and providing general assistance to the London Office.
Please note that this role is a year contract.
Key Responsibilities
Research Project Support
- Check reports and data for accuracy.
- Create charts for report data.
- Proofread reports and check formatting consistency.
- Support with formatting and sourcing images.
- Create and support with Caplena charts.
- Create vox pops / word clouds / visual elements.
- Provide verbatim support.
- Input database information for key accounts.
- Respondent letter / documentation checks.
General Team Support
- Complete and submit expenses, including credit card expenses.
- Support general team communications and reminders (internal and external).
- Manage room bookings for workshops and training sessions, including catering and logistics emails.
- Monitor general emails from London‑based colleagues, especially questions about deliveries and access.
- Plan social events, including invites, coordination and tracking responses.
- Monitor the West Wing admin chat and respond to requests, such as low stock levels, supplier queries and office improvements.
Office Management & Maintenance
- Set up office access passes.
- Report maintenance issues and be onsite for maintenance visits.
- Support first aid and health and safety, recruiting first aiders and fire safety marshals.
- Ensure meeting rooms are presentable and stocked with items such as whiteboard pens and clipboards.
- Liaise with cleaners on any additional cleaning requests or issues that need following up.
- Arrange confidential waste collections.
- Manage weekly food, beverage and kitchen supply orders for employee use.
- Monitor stationery stock and reorder supplies when needed.
Skills, Knowledge and Expertise
- Proactive and keen to learn.
- Looking for experience in a varied and collaborative environment.
- Confident in your abilities to liaise with a range of different people.
- Strong communication skills, both written and verbal.
- Naturally curious and self‑starting, with the confidence to ask for help when needed.
A bit about us and our benefits!
We’re MMR Research Worldwide – the global sensory and consumer research experts behind many of the world’s biggest brands in food, drink, personal and household care. From bold new flavours to breakthrough product experiences, we help turn great ideas into products people truly love.
With teams across the UK, US, Asia and Africa, we blend science, creativity and curiosity to shape the future of everyday products. Join us and you’ll be part of a fast‑growing, innovative company where your ideas matter and your career can thrive.
It’s our people that make all of this possible.
We are proud of our collaborative culture which is driven by strong leadership and offers industry‑leading training and growth opportunities.
At MMR, we’re committed to ensuring the happiness and well‑being of each employee, regardless of where they are in the world! We offer a wide range of core and additional benefits. Competitive salaries, generous holiday allowances, and market‑leading training opportunities are standard here. Our vibrant culture, talented team, and focus on employee wellbeing is what makes MMR so special.
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