Working within a small team and reporting to the Parts Manager, the successful candidate will have key responsibilities for the:
Responsibilities
- Co‑ordinate all parts sales to ensure customers and technicians have parts when they need them.
- Liaise with the team and customers.
- Handle customer enquiries.
- Communicate on the telephone and serve parts to in‑house and retail customers.
- Deliver and collect stock for the busy parts department, including lifting and carrying.
- Use a good understanding of the customer’s needs to guide them towards the product/service that best meets their needs.
- Enjoy a varied role with opportunity to progress with the team.
Qualifications
- Good time management skills and ability to prioritise.
- Remain calm in a fast‑paced, high‑volume environment.
- High attention to detail and a desire to produce high quality work.
- Logical and thorough in approach.
- Understand the importance of the role in delivering exceptional customer service.
- Great team player, willing to help others.
- Friendly and enthusiastic personality.
We are an equal opportunities employer.
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