IT Service Desk Technician I (L1) – Hybrid Support

Kepler Group is seeking an IT Service Desk Technician Level 1 to join our IT team in London, supporting users across London, Paris, US, Costa Rica, UK and Singapore. The role is 3–4 days on-site in London, with periodic days in Paris and remote work for the remaining time.

You’ll manage laptop inventory, ensure desk equipment is functional, and drive IT process improvements while delivering excellent user support across Google Workspace, M365 and A/V systems.

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