Planned Maintenance Operative (Water)

Job Description

Base Location: Stoke Talke with UK Travel

We are currently expanding our maintenance team and are looking for colleagues to help support the upkeep of our hotels.

Overall Job Purpose

• To complete shower head descaling across the Travelodge estate in line with Health & Safety compliance.
• Working methodically to a pre-planned route to ensure programme deadlines are consistently achieved.
• To observe safe working practices and comply with all health & safety legislation.
• To develop strong working relationships with the hotel operations teams ensuring that the customer is a key focus.
• To report all completed jobs liaising with HM’s and central office.

Responsibilities

• To work with your Team Leader and other colleagues to ensure that programme deadlines are achieved and that all areas worked in are left clean, dry and tidy as found.
• To ensure all relevant Certificates are completed inline with compliance procedures.
• The Cleaning of Extractor Fan Units.
• Drive and maintain strong relationships with the hotel operations team in line with our values.
• To comply with the requirements of Health and Safety, other relevant legislation and Travelodge policies and procedures and H&S responsibility for direct reports. Ensure that PPE is used as required.
• To ensure that all jobs allocated are consistently completed to a satisfactory finish in accordance with agreed standards and KPIs and completion communicated to the central office.
• To be responsible for returning rooms to sale as quickly and efficiently as possible in a safe manner.
• To manage van storage of stock to agreed levels and ensure that you have materials available to complete jobs as quickly and efficiently as possible.
• Ongoing communication about any issues arising.
• May also assist with other Maintenance teams where necessary.

Stakeholders

Internal

• Maintenance team
• Health & Safety team
• RD’s and DM’s
• Hotel managers, teams and customers
• Support Functions

External

• 3rd Party partners
• Suppliers

Budget & Staff Management Accountabilities

• No Management responsibility.
• No budget responsibilities.

Essential

• Ability to work to tight deadlines.
• Excellent customer service skills.
• High levels of attention to detail.
• Ability to work nationally overnight stays away from home Monday-Friday.
• Drive and determination to continuously improve.
• High levels of customer insight and brand passion.
• Good communication skills, both internally and with suppliers and 3rd parties
• IT and systems literate desirable
• Proven track record of delivery and success.
• Good level of personal impact and confidence.

Desirable

• Experience of working within a hotel environment would be advantageous.
• Experience within a similar role and a knowledge of Legionella prevention would be an advantage but not critical.

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