Administration Assistant and Receptionist
Location: Sedgehill Academy, Sedgehill Road, London SE6 3QN
Salary: United Learning Support Staff Payscale: Actual £26,761.52 (£30,239.00 FTE)
Contract type: Permanent
Job overview
We are seeking a dedicated and organised Administration Assistant and Receptionist to join our busy school office team. In this varied role, you will provide high-quality administrative support while managing the school’s reception area. You will play a key part in supporting staff and students by ensuring that all visitors have a great first impression of the school, maintaining records, and contributing to the smooth day-to-day running of the school.
Key Responsibilities
- Act as the first point of contact on behalf of the school for all visitors, parents, deliveries and contractors; ensuring a professional greeting that aligns with the school’s safeguarding procedures.
- Handle incoming telephone calls professionally and promptly, directing callers, taking messages and using judgement to screen calls when necessary.
- Use tact and diplomacy when dealing with complex reception/visitor matters in difficult circumstances.
- Ensure the smooth running and organisation of the reception area, maintaining a neat reception desk, outer reception area and small meeting room, while safeguarding information security and confidentiality.
- Accurately record messages and incidents, ensuring all messages are conveyed to the correct person promptly.
- Take messages for staff, monitor the reception info email box and execute requests efficiently.
- Use Tannoy in a clear and concise manner during emergencies.
- Open and distribute incoming mail, keep the franking machine topped up, and ensure all outgoing mail has correct postage for daily Royal Mail collection.
- Deal with local incoming/outgoing mail and deliveries, ensuring large items are removed from the reception area by the site team promptly.
- Maintain and print off fire registers daily, attaching them to clipboards for fire drills.
- Register students who are late after 8:45 am each morning.
Rewards and benefits
- Competitive salary
- At least eight INSET days per year
- A designated personal day each year for personal use
- Enhanced contributory local government pension scheme
- Enhanced occupational sick pay
- Competitive maternity, paternity and adoption benefits
- Over 250 exclusive employee benefits through Perkbox, including wellbeing resources, discounted cinema tickets, holidays and gym memberships, car leasing and Cycle2work schemes
EEO statement
Conisborough College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Any successful applicant will be required to undertake an Enhanced Disclosure check by the Disclosure & Barring Service (DBS).
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