An excellent opportunity has arisen for an enthusiastic,self-motivated and committed individual to influence and contribute as part ofthe award winning Catering Services at University Hospital North Durham. Thesuccessful applicant will be working at kitchen level for the provision ofbeverages and meal services to patients within University Hospital North Durham.Successful applicants will be expected to display their ability to operate in avery bust environment whilst maintaining excellent levels of customer serviceand the ability to ensure that all patients are receiving good nutritionalfood.
The successful applicant will have :
Previouscatering experience in a fast paced environment
Soundknowledge of food hygiene regulations
Excellentcommunication and customer care skills
Level 2 Certificate in Food Hygiene
Main duties of the job
To work under the direction of the Food Services Manager inthe preparatio of nutritious and appetizing meals for all patients, to thehighest possible standards nutritional, temperature, quality, presentation,hygiene and safety
To be involved in the electronic patient meal ordering
Ensure high standards of food service, reheating of foodand ensuring quality control process throughout.
To ensure temperature monitoring and recording of allreheating of food in accordance with standards as laid down in the CateringDepartments Policies and Procedures and Hazard Analysis Critical ControlPoints(HACCP)
Assist with receipt, quality assurance and stock control ofgoods received from the Central Production Unit (CPU). Correct storage andsecurity of goods, adhering to stock rotation practices in accordance withkitchen HACCP.
Assist in Hygiene Audits and Cleaning Schedules inspectionsfor your area of work is completed weekly, liaising with the Food ServiceSupervisors to ensure that any remedial work is carried out.
To assist in the general cleaning of crockery and kitchenutensils using the dishwashing machine and by hand when required.
About us
Our organisation is a subsidiary of an NHS organisation and is currently awaiting UK Visas and Immigration (UKVI) approval to be added under our parent organisation’s Sponsor Licence. Until that approval has been granted, we are not authorised to issue Certificates of Sponsorship or sponsor applicants.
This is a legal and regulatory requirement, and we cannot proceed with sponsorship until UKVI has completed the approval process.
We regret any inconvenience this causes. Our decision is based solely on our current regulatory position and is not related to your suitability for the role or any personal characteristic.
SCL is a wholly owned subsidiary of County Durham and Darlington NHS Foundation Trust (CDDFT) set up to deliver a range of non-clinical services The company is a separate legal body to CDDFT.
SCL offers its own Terms and Conditions of employment which differ to the national NHS Terms and Conditions. As an employee in the company you will benefit from:
- Access to a pension scheme – National Employment Savings Trust (NEST) CDD Services will pay a 3% contribution (this is over and above the minimum contribution rate at the present time)
- Night Shift Working Allowances (where appropriate)
- Bank Holiday Working Allowances (where appropriate)
Bank work is offered on an ‘as and when’ basis with no guaranteed hours and will be paid on a pro-rata hourly rate for hours worked only
Job responsibilities
To support and assist the Food Services Supervisor and FoodService Manager in the provision of a highly professional catering service atUniversity Hospital North Durham and to ensure that high quality standards aremet at all times
To follow the policies and procedures laid down by thecatering services in the day to day operational management of food service andto ensure a high quality and cost effective service
To ensure that food safety and allergen regulations areadhered to at all times.
Provide and maintain a highly customer focused service toall users
Ensure that communication channels are maintained betweenappropriate staff / visitor / patient groups with regard to patient catering.
Work in a safe manner so that no other persons are put atrisk whilst completing the required duties.
Initially deal with any complaints / comments regarding theservice in a courteous manner from Trust staff or patients.
Developing staff preferences, promotingflexible working arrangements, and encourage change of working practicefollowing major life changing events.
Person Specification
Statutory Registration
- Health and Safety
- COSHH
Special Skills & Knowledge
- Natural & enthusiastic staff member(E)
- Ability to follow clear instructions and feedback to senior staff (E) Committed to quality customer care/delivering excellent customer service.(E)
- Effective interpersonal skills (E)
- Able to work with minimal supervision following set procedures. (E) Flexible approach to work and adaptable to change(E) Good manual dexterity, physical fitness(E) Good timekeeping(E)
- Basic numeracy(E)
- Knowledge of food safety and allergen regulations (E)
Special Requirements
- Ability to work shifts and weekends and have flexibility to needs of the service(E)
- Health and safety(D)
Qualifications
- Level 2 Certificate in Food Hygiene (E) Basic English and maths (E) A good standard of literacy and numeracy (E)
- Health and Safety
Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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