Retail Crime Reporter

Responsibilities

• IT and administrative duties specific to the crime reporting platform
• Review and keep the incident feed up to date on the crime reporting platform
• Retrieve and review the CCTV footage of the incident and the time documented by the Store Manager
• Upload to the crime reporting platform the CCTV and still images of the perpetrator
• Reporting incidents to the police force regarding repeat offenders
• Manage communication between police forces and crimes reported. Submit relevant forms/statements to the police
• Answer telephone for police force representatives and deal with queries
• Keep track of any prosecutions/successes
• Adhere to Company policies and procedures

Experience and Qualifications

• IT literate, competent in Microsoft packages
• Experience of using computer systems
• Experience working in retail, security, or administrative customer service roles
• Experience of working within a small team
• The business will support you to attain your SIA Card
• Use of telephone systems as a form of communication

Personal Qualities

• High level of attention to detail
• Ability to investigate information
• Interest in security, customer service, or administration
• Honest, reliable, trustworthy, friendly and approachable
• Positive, professional and can-do attitude
• Motivated to learn new skills and knowledge

We offer a competitive salary based on your skills and experience. Interested? Drop us an email careers@ifacility.co.uk to find out more!

Please note the successful candidate will be subject to a Basic DBS, 5-year employment reference history, Credit Search, social media check, ID verification, Right to Work check, and 5-year address verification.

Job Types

• Full-time, Permanent

Schedule

37-hour week, Monday to Friday

Tags

• Security Job
• Crime Reporter
• Footage
• Police Coordination
• SIA CCTV

iFacility is an Equal Opportunities Employer and abides by the Equalities Act 2010.

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