Brief overview of this role at Sitemate:
The Sales Development Representative is responsible for qualifying and routing inbound leads across two channels: self‑service and inside sales. The role involves frequent engagement with prospects via phone calls, emails, live chat, and internal tools such as Slack and Salesforce. Success in the role is measured by the number of product demonstrations booked and completed, with a strong track record of team performance consistently meeting or exceeding monthly targets.
Employment
- OTE Remuneration: £41,250 to £60,500 (incl. Pension)
- Base Salary: £27,500 to £38,500
- Commission: £13,750 to £22,000
Day‑to‑Day
- Qualifying and routing inbound leads through self‑service and inside sales channels.
- Engaging prospects via phone, email, live chat and internal tools such as Slack and Salesforce.
- Measure performance by number of demonstrations booked and completed. Current team members meet or exceed monthly targets consistently.
Challenges
- Learn the built‑world industry and its terminologies.
- Up‑skill call, phone and email communications.
- Understand SaaS financial acronyms and common terminology. An internal cheat sheet is available.
- Work in a fast‑paced environment and adapt quickly.
Who This Role Is For
- Ambitious individuals wanting to pursue a career in SaaS.
- People who thrive in a structured, high‑agency, KPI‑driven environment.
- Strong communicators who enjoy building relationships.
- Resilient individuals capable of persevering and performing with high‑volume tasks.
Who This Role Is Not For
- Those unwilling to handle frequent rejection.
- People uncomfortable with conversations and people.
Must Have Skills & Tools
- Confident, clear communication skills with excellent writing, presentation, and verbal abilities.
- Excellent task organization, prioritization, and multitasking skills.
Nice to Have
- Experience with modern tooling – CRMs, health scoring, live chat, knowledge bases.
- Experience conducting customer meetings digitally (e.g., Zoom, Teams) or in person.
- Patience working in an industry where not all users are tech‑savvy.
Equal Opportunity
We’re proud to be an equal opportunity employer. Sitemate welcomes applicants of all genders, ethnicities, ages, sexualities, and abilities. Our team’s diversity is one of our greatest strengths, and we’re committed to ensuring an inclusive environment where everyone can thrive.
Benefits
- Competitive, performance‑based remuneration.
- Equity options.
- 20 days paid annual leave, plus sick, carer’s, and compassionate leave.
- Parental leave: 16 weeks for primary and 6 weeks for secondary carers, including adoption and stillbirth support.
- Learning & Development budget and transparent career plans.
- Laptop and home office setup budget.
- Flexible work – remote or hybrid options; ability to work from anywhere for several weeks each year.
- Community & connection – weekly catered lunches, global offsites, “Life Story” sessions.
Note
We do not use recruitment partners or services. Please save your time and do not reach out.
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