Main Purpose of Role:
Play a vital role in delivering the Cogent product range to our customers across Shropshire and the Midlands, ensuring every order arrives on time while representing a company that prides itself on quality, reliability, and exceptional service.
Key Responsibilities:
-To ensure that the deliveries are made safely, efficiently and on time
– To proactively deal with any customer concerns at the point of delivery
-To ensure that all delivery paperwork is completed and left with the Customer
– To effectively manage your time to ensure that your route is cost and time efficient whilst also considering customer requirements
– To manage your vehicle to ensure that it is clean, tidy and safe to drive
– Driving safely and with due care and attention at all times, complying with all road traffic regulations
– Maintaining knowledge of the company’s product to enable basic customer advice when required
– To be a ‘champion’ of the Company brand
– To build established customer relationships
– You also have the following responsibilities:
– To continuously develop and improve both yourself and the business
– To comply with Company policy and best practise in security, legal and regulatory compliance
– To ensure that all H&S responsibilities are fulfilled and that the team’s (including the role holder), visitors and contractors safety and welfare is maintained
– To complete any other duties as required from time to time.
Essential Skills:
– Full Driving License
– Knowledge of geographical area covered by the role
– Previous experience with driving and delivery role
– Customer service experience helpful
– Delivering customer orders on time
– Ensuring that the deliveries are prioritised giving consideration to location, time and customer requirements
– Dealing with customer queries by directing to the relevant person
– Having a clean and tidy appearance and van
Enhanced Benefits
– Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays
– Matched Pension Scheme
– Life Assurance (4 times basic salary)
– BUPA healthcare and Dental Plan
– Long Service Awards at 5, 10, 15, 20 and 30 years
– Enhanced Family Leave
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