Specialist Support Officer Department
Legal and Democracy Support Team
JobPurpose
TheSpecialistSupportOfficerprovidesspecialistadministrativeandclericalsupporttotheLegalandDemocracySupportTeam,ensuringtheefficientdeliveryoflegal,democratic,civicandmembersupportservices.Thepostholderplaysakeyroleinsupportingthesmoothoperationoftheservicebycoordinatingmeetings,managinginformationsystems,supportingelectedMembers,andprovidingadministrativesupportforcivicandceremonialactivities.
Therolehasaspecialistfocusoncivicandmembersupport,workingcloselywiththeMayor,DeputyMayorandelectedMemberstocoordinatecivicengagements,meetingsandcommunications.ThepostholderwillalsosupportwiderLegalandDemocraticServicesfunctions,includinginformationgovernance,electionsandcommitteeadministration,asrequired.
Therolerequiresflexibilitytoattendalimitednumberofcivicandceremonialeventsoutsidenormalworkinghoursthroughouttheyear.
PersonSpecification
EssentialKnowledge,SkillsandExperience
- Demonstrableexperienceofprovidingadministrativesupportwithinabusyofficeenvironment.
- Experienceofofficeprocedures,administrativesystemsandrecordmanagement.
- Experienceofrespondingprofessionallytoenquiriesbytelephone,emailandface-to-face.
- ExperienceofworkingwithinLegalServices,DemocraticServices,LocalGovernment,Electionsorasimilarpublicsectorenvironment.
- Excellentorganisationalandtimemanagementskillswiththeabilitytoprioritisecompetingworkloadsandmeetdeadlines.
- Strongwrittenandverbalcommunicationskillswiththeabilitytocommunicateeffectivelywithcolleagues,electedMembers,seniorofficersandexternalstakeholders.
- Experienceoforganisingmeetings,preparingagendasandtakingaccurateminutes.
- GoodITskillswithexperienceofMicrosoftOfficeapplicationsanddatabasemanagementsystems.
- Abilitytoworkaccurately,maintainconfidentialityanddemonstrateattentiontodetail.
- Abilitytoworkindependentlywhilecontributingpositivelyaspartofateam.
Desirable
- ExperienceofusingMod.Govorsimilarcommitteemanagementsystems.
- KnowledgeofFreedomofInformation,SubjectAccessRequestsandinformationgovernanceprocesses.
- Experienceofsupportingcivicandceremonialevents.
- ExperienceofworkingwithelectedMembersandseniorleaders.
WorkingArrangements
Thepostholderwillnormallyworkstandardofficehoursbutwillberequiredtoattendalimitednumberofeveningandweekendcivicorceremonialeventsthroughouttheyear.Flexibilitywillberequiredtosupporttheoperationalneedsoftheservice.