Customer Experience & Delivery Specialist

Arvato is seeking a Customer Service Delivery Specialist to join our team at the Birmingham area site. You will act as a key liaison between customers and internal teams to ensure service commitments are met and to drive improvements in customer satisfaction and delivery.

You will manage client relationships, monitor KPIs, resolve issues efficiently, and collaborate with operations to ensure smooth service delivery. The role offers a 40-hour week and a salary up to £31k.

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