Insurance Expert – Broker Support (Fixed Term, Hybrid)

Hiscox Underwriting Group Services Ltd (HUGS) is seeking an Insurance Expert – Fixed Term to act as the primary inbound broker support contact. You will manage enquiries, requests and administrative tasks while upholding high broker and customer satisfaction in a hybrid York area office.

Responsibilities include timely broker-centric responses across phone, email, webchat and social media; triage to underwriting, claims or operations; and collaboration to meet service standards.

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