Night Manager

Benefits

• You’ll earn from £15.00 per hour, including holiday pay
• You’ll receive weekly pay
• You’ll work full-time hours across five shifts per week
• You’ll have access to accommodation, if required
• You’ll be on a temporary ongoing assignment with consistent work
• You’ll gain valuable experience within a well-established hotel

Responsibilities

As Night Manager, you’ll take responsibility for the smooth running of overnight operations, ensuring guests and colleagues are supported throughout the shift.

• Monitor and supervise the night team, maintaining high service standards
• Brief overnight colleagues on arrivals, VIP guests and special requests
• Handle guest complaints, disturbances and requests professionally
• Maintain a safe and secure environment for guests, visitors and colleagues
• Oversee night audit processes, accounting procedures and business transactions
• Update reservations, cancellations, amendments and booking confirmations accurately
• Prepare daily summary reports and ensure clear handovers for relevant departments
• Coordinate late arrivals, early departures and room service requirements
• Support operational planning, staffing and payroll processes where required
• Use Opera PMS confidently

What we’re looking for

To succeed as Night Manager, you’ll bring proven leadership experience, excellent attention to detail and a confident approach to overnight operations.

• Previous Night Manager experience within a hotel of 150 bedrooms or more
• Confidence using Opera PMS
• Strong front office experience and knowledge of night audit procedures
• Strong security skills and awareness, with the ability to respond appropriately to incidents
• Experience supervising colleagues and managing guest queries independently
• A calm, professional approach to problem-solving and guest service
• Flexibility to work full-time night shifts

Platinum Recruitment is acting as an Employment Business in relation to this vacancy.

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