Executive & FOS Complaints Specialist — High-Impact Banking

Company: PVH (Tommy Hilfiger/Calvin Klein)
Apply for the Executive & FOS Complaints Specialist — High-Impact Banking
Location: City of Edinburgh
Job Description:

J.P. Morgan Chase UK is seeking to recruit a dedicated customer complaints specialist to manage high-risk cases and complex inquiries within a fast-paced environment.

You’ll collaborate with Fraud Investigations, Compliance and other internal teams, owning high-risk complaints including CEO/MD level referrals, while ensuring alignment with FOS SLAs and FCA expectations for quality and efficiency.

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Posted: July 20th, 2026