Customer Service Agent – Reading

Overview

Are you a talent in customer service and sales? At SIXT, you can showcase your strengths. You’ll ensure customer satisfaction, manage our vehicle fleet, and take on a variety of tasks in the branch. Everything you need to know about our vehicles, you’ll learn with us. Benefit from development opportunities with a basic salary of £29,447.81 annually plus a competitive bonus.

Responsibilities

• You are the first point of contact for our customers, friendly, professional and passionate about sales and service




• You impress with tailored offers and make every customer interaction a special experience




• You handle rental agreements and customer inquiries, organized, service-oriented and always with a smile




• You confirm any damage with customers, ensuring they sign the necessary documents and notify the Branch Manager




• You assist in refuelling vehicles, supporting efficient branch operations while representing the premium SIXT brand




• You manage vehicle deliveries and collections between branches, ensuring timely service




• You support in preparing, cleaning, and valeting vehicles to maintain the highest standards for our customers

YOUR SKILLS

• Sales Mindset You love sales and are passionate about service and customer support




• Customer Focus You have experience in direct customer contact, ideally in service, tourism or sales




• Communication You are communicative and articulate in English




• Flexibility You are flexible, team-oriented and bring full energy to shift work, including weekends and holidays




• Driving Experience You hold a valid driver’s licence with at least 12 months of driving experience

WHAT WE OFFER

• Top-Tier Pay Structure Earn a competitive salary regardless of gender or background, and benefit from an uncapped bonus system. Secure your future with enrolment in SIXT’s pension scheme




• Generous Time Off Enjoy 22 days of annual leave, plus bank holidays




• Training & Professional Development Benefit from paid training sessions and a variety of development opportunities to grow your career




• Exclusive Employee Benefits Access special terms for SIXT car hire and extend perks to friends and family with our staff rental scheme




• Wellbeing Support & Life Assurance Stay healthy with the Yulife wellbeing app and enjoy peace of mind with in-service life assurance




• Family & Employee Assistance Benefit from family-friendly policies and receive support through our Employee Assistance Programme




• Parking Free branch parking for smoother starts

#J-18808-Ljbffr…