Out of Hours Response Officer

Company: The University of Edinburgh
Apply for the Out of Hours Response Officer
Location: City of Edinburgh
Job Description:

UE03: £24,729 to £25,804 per annum plus a 30% Premium Band for flexible working

CSG / Accommodation, Catering and Events – Property

Part Time: 23.5 hours per week, 4 on, 4 off Night Shift (7pm – 2am, adjustable to suit business needs)

Open Ended (permanent)

Vacancies: 1

About the role

We are looking for confident, proactive individuals to join our Out of Hours Response Team, delivering a professional and responsive front‑line service across our estate.

Opportunity

As an Out of Hours Response Officer, you will be at the centre of operations overnight, responding to incidents, supporting residents and maintaining a safe, inclusive and well‑managed environment. This includes welfare concerns, fire alarm activations, security issues and urgent maintenance matters, often as the first point of contact. You will carry out patrols, respond to calls, provide first aid and work closely with internal teams and external services to resolve situations effectively.

Qualifications & Requirements

  • Calm under pressure and confident in dealing with people.
  • Able to make sound decisions in dynamic situations.
  • Valid UK driver’s licence is essential.

Benefits

  • Good salary/pay rates.
  • Excellent benefits and support.
  • Contributing to the work and purpose of the University.
  • A competitive salary.
  • An exciting, positive, creative, challenging and rewarding place to work.
  • Being part of a diverse and vibrant international community.
  • Comprehensive staff benefits, including generous annual leave entitlement, a defined benefits pension scheme, a wide range of staff discounts, family‑friendly initiatives and flexible work options.

Equality and diversity

The University of Edinburgh holds a Silver Athena SWAN award in recognition of its commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.

Location

Pollock Halls, 18 Holyrood Park Road, Edinburgh, EH16 5AY. This post is part‑time (23.5 hours per week) and is campus based.

Key dates

The closing date for applications is 24th July 2026 at 11:59 pm (UK time). Interviews will be held 2 weeks after closing date.

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Posted: July 21st, 2026