Company: Hastings Direct
Location: Bexhill on Sea
Job Description:
Hastings Direct in the UK is hiring a Quality Assurance Insights and Improvement Lead to drive data-informed QA across the business. You will own insight interpretation, governance, and reporting to strengthen customer outcomes, detect conduct risk, and improve operational decision-making in a hybrid Bexhill/London or Leicester setup.
You’ll translate QA frameworks into reporting requirements, prioritise high-risk areas, and partner with Technology, Data and Change teams to deliver automation,
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Posted: July 21st, 2026