Field Service Supervisor – Customer & Engineer Liaison

Wallace Hind Selection is seeking a Service Supervisor in the West Bromwich area to coordinate day-to-day activity for Field Service Engineers. You’ll ensure customers receive timely support and engineers have everything required to complete jobs to a high standard.

You will manage calls, schedule service work, and liaise with engineers, parts and depot management. This role emphasizes relationship building, organisation under pressure, and delivering excellent customer experiences.

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