Job Title: IT Hardware Asset Management (HAM) AnalystLocation: LondonRate: 200 per day (Inside IR35) OR 40,000 GBP/Annum Inside IR 35Duration: 1-year contractHours: 8:00 am – 5:00 pm
The RoleWe are seeking a detail-oriented IT Hardware Asset Management (HAM) Analyst to join a large-scale enterprise environment. You will take ownership of the full hardware lifecycle-from procurement and deployment to refresh and e-waste-for assets including PCs, iPhones, and iPads.The primary focus of this role is maintaining a highly accurate ServiceNow CMDB and ensuring data integrity across various platforms.
Key Responsibilities
- Full Lifecycle Management: Manage hardware from procurement tracking and receiving to tagging, deployment, refresh cycles, and certified e-waste disposal.
- CMDB Data Integrity: Maintain and reconcile asset records across ServiceNow CMDB, Flexera, and active discovery tools to ensure audit readiness.
- Stakeholder Engagement: Collaborate with department heads and business owners to drive compliance, enforce asset policies, and recover aging hardware smoothly.
- Procurement & Financial Tracking: Monitor purchase orders, vendor deliveries, warranties, EOL/EOS timelines, and contract terms.
- Reporting & Data Analysis: Use Excel (VLOOKUP, Pivot Tables) to track deployment trends, analyze inventory variances, and generate compliance reports.
Requirements
- Experience: Good years in IT Hardware Asset Management or IT Service Transition within an enterprise setting.
- Communication & EQ: Strong ability to articulate asset processes clearly and influence business stakeholders without relying on formal authority.
- ServiceNow CMDB: Solid experience updating asset states, managing queues, and resolving data discrepancies.
- Lifecycle Expertise: Clear, end-to-end understanding of the hardware lifecycle from dock to disposal.
- Excel Skills: Proficient in VLOOKUPs, Pivot Tables, and multi-source data reconciliation.
Nice to Have
- Exposure to Flexera, SCCM, Intune, or Nexthink.
- ITIL, IAITAM, or COBIT certifications.
Apply: If you would be interested please share your updated cv on yogeshwari. sen @randstaddigital .com with your availability to discuss more about this role.
Randstad Technologies is acting as an Employment Business in relation to this vacancy.