NHSE- Education Programme Coordinator Band 4
Location: Adanac Drive Southampton Hampshire SO16 0ASContract: Temporary, until end of September 2026 but if extension gets approved this role would be till March 202.Salary: £14.52 per hourHours: Full Time, Monday- Friday, 9-5, may be some longer days if they are having a recruitment event on site of 8-5.
Working pattern: Initially fully onsite for training then hybrid working – can be two days on site and the rest from home.
Training: On job training.
About the Role
We are seeking a highly organised and detail-oriented Education Programme Coordinator to support the delivery of medical and dental education programmes. This role plays a vital part in the recruitment and onboarding process for NHS workforce trainees, acting as the first point of contact for applicants, programme leads, and stakeholders.
This is an excellent opportunity for someone with strong administrative skills, ideally with previous recruitment experience, who enjoys working in a fast-paced environment and providing outstanding customer service.
Key Responsibilities
- Monitor and manage the programme group inbox, ensuring queries are triaged and responded to promptly.
- Act as the first point of contact for applicants, NHS workforce trainees, and programme stakeholders.
- Maintain, update, and monitor recruitment trackers and databases to ensure accurate records are kept.
- Support the end-to-end recruitment process, including application administration and candidate communication.
- Coordinate and facilitate online interview processes.
- Assist with shortlisting applications against eligibility criteria.
- Respond professionally to enquiries from applicants, programme leads, and medical consultants.
- Conduct eligibility and right-to-work checks in line with organisational policies.
- Provide administrative support for national recruitment campaigns across medical and dental education programmes.
- Manage information requests, take messages, and ensure queries are escalated where appropriate.
- Work closely with colleagues to ensure smooth programme delivery and an excellent candidate experience.
Essential Skills and Experience
The successful candidate will demonstrate:
- Excellent attention to detail with a high level of accuracy in all aspects of work.
- Strong written and verbal communication skills.
- Confident and professional interpersonal skills with the ability to build positive relationships.
- Proficiency in Microsoft Office applications, particularly Excel, which is used daily.
- The ability to work independently using initiative while also contributing effectively as part of a team.
- Excellent organisational and time management skills with the ability to manage multiple priorities.
Desirable Experience
- Previous recruitment experience.
- Experience managing recruitment processes and candidate communications.
- Experience working within an NHS, healthcare, education, or professional services environment.
- Strong administrative background with experience handling high volumes of data and correspondence.
Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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