City Services Front Desk & Customer Support

Coventry City Council is seeking a Customer Services Meet and Greet assistant to join the City Centre Customer Service Centre (Friargate) on a permanent, full-time basis. You will work on a rota across reception points, 08:30 to 17:00, Monday to Friday, handling face-to-face and phone enquiries.

In this role you will assist with council tax payments, service bookings and general enquiries, deliver excellent customer service, maintain records, and support timesheets.

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