Retail Support Assistant

What’s in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four‑weekly pay day, i.e. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates.
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
• Life Assurance – You are covered for death in service life cover of up to three times annual pay.
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package.

About the role

We are looking to recruit a full time Retail Support Assistant. This role is Monday‑Friday, 9am‑5pm, and will operate a hybrid working pattern but will include Wednesday and Thursday in our High Wycombe office, with regular travel required to our Wellingborough office, Equity House.

You will be responsible for

• Providing general administration support to the Retail Support and wider Sales teams.
• Processing promotional and ad‑hoc stock allocations for customers.
• Processing customer promotional credits.
• Setting up customer order forms for online pre‑sells.
• Maintaining, updating and tracking sales data and other critical store information.

You will need

• Excellent communication and written skills, with strong attention to detail.
• Excellent computer skills, specifically MS Excel at a basic level, ideally working towards intermediate.
• An enthusiastic approach and willingness to learn new things.
• Excellent interpersonal skills with the ability to involve others in achieving the team’s objectives.
• Strong organisational skills – prioritising own workload to achieve deadlines in a fast‑paced environment.
• Ability to make decisions and solve problems using own initiative.
• Flexibility in work approach and in changing workloads and processes.

Company

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