Probation Services Officer – Dudley and Sandwell, Walsall and Wolverhampton and Enforcement Hub

Overview

Helping to keep the public safe, giving people the chance to turn their lives around and building a rewarding professional career within the Probation Service.

The Probation Service offers an opportunity for annual pay progression through a Competency Based Framework (CBF). New entrants are expected to join at the minimum of the pay band; your starting salary will be £28,064. The pay band may increase annually in line with Civil Service Pay guidance.

Responsibilities

• Manage a caseload of offenders before and after sentence, providing case‑management support in line with service procedures and practice directions.
• Assess and manage risks, produce clear and accurate reports to tight deadlines, and provide information to courts.
• Work closely with agencies throughout the justice system and support offenders with practical advice on housing, employment, and other needs.

Qualifications

• No degree is required; emphasis is placed on personal qualities and experience working with people who have social or personal difficulties.
• Good writing skills are essential – you must be able to produce clear and accurate reports to tight deadlines.
• You should be empathetic, patient, resilient and able to communicate verbally and in writing.

Benefits

• Annual leave of 25 days on appointment, increasing to 30 days after five years’ service. Leave for part‑time and job‑share posts will be calculated on a pro‑rata basis.
• Covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund.
• Access to a range of flexible benefits, including voluntary benefits, retail vouchers and discounts.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

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