The Quality Development Officer (QDO) is a specialist Probation Officer role within the Regional Performance and Quality Team, responsible for supporting the development of high‑quality probation practice across the London Region. The post holder leads and contributes to quality assurance and improvement activities, including audits, analysis, design and delivery of quality development workshops, coaching and targeted support to staff. By using evidence from audits, inspections and case reviews, the QDO helps drive continuous improvement, strengthen professional practice and promote positive outcomes for people on probation and victims. The role does not carry line management responsibilities but plays a key role in influencing and supporting practice excellence across the organisation.
Additional Information
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non‑contractual form of flexible working that blends working from your base location, different MoJ sites and/or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. The arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles, the successful candidate(s) will be appointed to an MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre‑employment checks.
Standard full‑time working hours are 37 hours per week excluding unpaid breaks. The MoJ welcomes part‑time, flexible and job‑sharing working patterns where they meet the demands of the role and business needs. All applications for part‑time, flexible and job‑sharing working patterns will be considered in accordance with the MoJ Flexible Working policy.
Benefits
Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part‑time and job‑share posts will be calculated on a pro‑rata basis.
Pension
The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
Employees can join employee‑run networks designed to provide advice and support and enable the views of minority groups to be expressed directly to senior management. Networks exist for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees and LGBTQ+ employees.
Support
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- Eligibility for childcare voucher and alternative government childcare support schemes. Further information can be found on www.gov.uk or Childcare Choices (https://www.childcarechoices.gov.uk/).
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
All candidates are subject to security and identity checks prior to taking up post.
Qualifications
- Probation Qualification Framework Graduate Diploma / Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice.
- Or a qualification recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.
- Acceptable qualifications previously recognised include:
- Diploma in Probation Studies
- Diploma in Social Work (with Probation Option)
- CQSW (with Probation Option)
Nationality Rules
- UK nationals
- Nationals of the Republic of Ireland
- Nationals of Commonwealth countries who have the right to work in the UK
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members with settled or pre‑settled status under the European Union Settlement Scheme (EUSS).
- Nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members who have made a valid application for settled or pre‑settled status under the EUSS.
- Individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020.
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service.
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