Cafe Assistant

We’re looking for a Café Assistant to join us on a bank contract basis. The role involves assisting in the café servery, garden café, and kitchen so that customers receive high‑quality food and service.

Location & Travel

This role will be based at Taurus Crafts in Lydney.

Duties & Responsibilities

• Be committed to customer service and the highest standards of service and presentation.
• Greet new customers appropriately, answer any queries they may have and take an accurate record of their orders.
• Be a helpful and supportive team member, especially to people on work experience or training placements in the restaurant.
• Make up customer orders, ensuring food hygiene and Health & Safety requirements are followed and complying with portion and presentation guidance.
• Provide customers with their food, beverages & cutlery and check that they are happy with their order.
• Ensure correct procedures are followed in the handling of payments.
• Maintain a fresh and attractive appearance of the premises in line with Manager guidelines.
• Undertake any other duties that may be required for the effective operation of the café.
• Assist in the kitchen with pot washing and ensuring all crockery and utensils are clean and put away.
• Assist cleaning the kitchen using a “Clean and you go” philosophy and follow Food Hygiene and Health & Safety requirements.

Person Specification

Qualifications

• Good standard level of education (GCSE in Maths & English).

Knowledge & Experience

• Experience of working within a café environment is desirable but not essential.
• Barista training is desirable but not essential; all training will be provided.
• Experience operating within a catering environment with minimal supervision is desirable.
• Experience dealing with members of the public and visitors, always striving to provide an exceptional customer experience.
• Good numeracy and literacy skills, basic administration experience and basic computer skills.
• Enjoy working in a busy environment with fun.

Personal Attributes

• Great communication and customer service skills.
• Honest, dependable and dedicated.
• A “can do” attitude and willingness to ensure all customers and visitors receive a great experience.
• Available to work weekends & school holidays.
• Can work with and support people with mixed abilities.
• Has a sense of humour and positive attitude.

Camphill Village Trust is an equal opportunity employer.

Camphill Village Trust is committed to safeguarding and promoting the welfare of all adults who use our services and expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant pre‑employment checks, including a DBS check.

#J-18808-Ljbffr…