Patient Services Call Agent: Booking & Inquiries

University Hospitals Coventry and Warwickshire NHS Trust is seeking a Call Agent to join our busy telephone contact centre. You will handle inbound and outbound calls, provide patient referrals and book appointments, while upholding Trust guidelines.

The role requires clear communication, data entry into electronic systems, and strict confidentiality. You will work as part of a supportive team committed to delivering high-quality patient services within the NHS.

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