Internal sales Representative

Internal Sales Representative – Permanent Contract to Start ASAP!!

Location: Sutton Coldfield (B76)

Salary: £32,000pa – £35,000pa (DOE) plus generous commission

Hours of Work: 40hrs per week (8.30am – 5.00pm Mon – Fri)

Responsibilities

• Develops, tracks and maintains customer base in assigned territory
• Completes and maintains all customer records
• Cold calls new accounts (prospect log)
• Reactivates dormant accounts
• Makes changes or updates to account information in StelPlan
• Executes Monthly Territory Reviews
• Provide best-in-class customer service: Provide timely response to customer requests for status of their orders
• Provide prompt quote response to customers
• Return phone calls / messages timely
• Provide technical data to customers upon request
• Provide a timely response to request for missing paperwork, TR’s/BOL/Invoices etc.
• Maintain contact with all customers in territory via visits, phone, e‑mail etc.
• Visit customers in assigned territories via scheduled meetings, aligned with Sales Manager
• Generate profitable revenue through order closing / order taking
• Make best effort basis to resolve customer related problems, issues and challenges
• Enter orders into StelPlan
• Execute Buy Req, Process Req, or Transfer Req where appropriate
• Process and acknowledge customer P.O. acknowledgement
• Update quotation log, and all other correspondence relative to customer RFQ’s / Orders and Quotations
• Communicate competitor activity such as pricing, material availability and lead‑times via e‑mail
• Communicate “holes in inventory” to Sales Management and Purchasing when required
• Provide pertinent feedback within monthly Territory Reviews
• Communicate relevant feedback from customer base and pertinent information from “Customer’s Customer”
• Communicate fiscal‑health feedback from any customer, or about any customer, within your territory or otherwise
• Submit high level Visit Reports to sales manager
• Execute Credit and RA forms
• Resolve sales related credit issues with customer
• Resolve account issues resulting in the account being on Daily Credit Hold List
• Obtain financial information when requested
• Regular chasing of account debts and communicate with accounts
• Review and be aware of account status, dates, and A/R balances
• Maintain open communication with customer on A/R issues
• Solicit and respond to customer quotations for various new product initiatives
• Provide feedback to Sales Management and Administrative departments on new product lines
• Promote new product lines with current and prospective account base
• Respond to Sales Management on questions or projects that are assigned
• Respond to any department question regarding orders or other issues directly related to your business
• Prepare an item of “Industry Scoop” for Sales Meetings
• Attend each Sales Meeting as scheduled
• Make presentations to team / group when assigned
• Actively participate and make constructive suggestions to improve meetings

Qualifications

Essential – Must have sales / business development experience working within metal / aerospace distribution or similar.

How to Apply

To Apply: Please call us on (phone number removed) for more information

Equal Opportunity Statement

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will receive a response. All candidates unsuccessful at the interview stage are provided with thorough feedback

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