Company: Capital One
Location:
Job Description:
Capital One is seeking a Service Quality Management Analyst to drive the SLO Modernisation agenda and govern new Service Level Objectives. You will produce monthly service quality reporting, manage supplier relationships, and ensure alignment of SLOs with critical UK services.
You will influence cross-functional teams, translate complex tech concepts for business stakeholders, and champion continual service improvement across the technology organisation.
#J-18808-Ljbffr…
Posted: July 22nd, 2026