Carer Support Worker

Contract Type: (Full-time / Part-time / Temporary / Permanent)

Job Purpose

To provide high-quality, person-centred care and support to individuals, helping them maintain independence, dignity, and quality of life. The role involves assisting with daily living activities, promoting well-being, and supporting clients to achieve their personal goals.

Key Responsibilities

• Provide personal care, including washing, dressing, toileting, and grooming in a respectful and dignified manner.
• Support individuals with mobility and physical assistance, including the safe use of aids and equipment.
• Assist with meal preparation, feeding, and ensuring proper nutrition and hydration.
• Administer or prompt medication according to care plans and company policy (where trained and authorised).
• Encourage clients’ participation in social, recreational, and community activities.
• Support emotional well-being by building trusting and compassionate relationships.
• Monitor and report changes in clients’ health, behaviour, or needs to supervisors or healthcare professionals.
• Keep accurate, timely, and confidential records of care provided.
• Maintain a clean, safe, and comfortable environment for service users.
• Work in partnership with families, healthcare professionals, and colleagues to ensure continuity of care.
• Follow all safeguarding, health and safety, and confidentiality policies.

Essential Skills and Qualities

• Compassionate, patient, and empathetic approach.
• Good communication and listening skills.
• Ability to work independently and as part of a team.
• Reliable, flexible, and committed to delivering person-centred care.
• Understanding of equality, diversity, and confidentiality.

Qualifications and Experience

• Experience in a care or support role (desirable but not always required; training may be provided).
• NVQ Level 2/3 in Health and Social Care (or working towards) preferred.
• Basic First Aid and Manual Handling training (advantageous).
• Willingness to undergo a DBS check (or equivalent background screening).

Working Conditions

• Shift-based work including evenings, weekends, and bank holidays.
• Work may involve physical tasks such as lifting and supporting individuals.
• Travel between service locations may be required (for community-based roles).

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