You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries… the opportunities are endless, but everything you do matters… ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can‑do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Responsibilities
- Accurately pick and dispatch goods using a hand‑held terminal and advise manager of any differences.
- Check quality, shelf life and ensure packaging is robust in preparation for delivery.
- Provide a high standard of customer service by processing deliveries efficiently and to target.
- Be polite when dealing with delivery staff and respond appropriately to queries and complaints; refer any complex situations to the appropriate person.
- Work to meet designated pick rates.
- Maintain appearance: always be on time and properly presented.
Booker is the UK’s leading food & drink wholesaler, serving independent retailers, caterers and small businesses from 190 cash and carry branches, 8 distribution centres, 5 Best Food Logistics sites and 6 support centre locations across the UK.
Diversity, Equity and Inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work; everyone’s welcome.
We know life looks different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Whether you’re at the start of your career, want freedom, or are dealing with life‑changing moments, talk to us during your application about how we may be able to support you.
We’re proud that Booker is a Disability Confident Committed Leader and are committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com.
Please note you can only accept candidates over the age of 18 if the role requires working before 6:15 a.m. or after 9:45 p.m. or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order to manage the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco.
For more information about us please visit www.bookergro upjobs.co.uk
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