Customer Resolution & Experience Specialist

Contract Personnel Limited is seeking a friendly, organised administrator to deliver excellent service as the first point of contact for customer phone calls and emails. Based at the Head Office in Norwich, the role operates on a 4 on/4 off rota with shifts including weekdays 12:00–20:00 and weekends 08:00–18:00.

Responsibilities include supporting the Customer Resolution function, monitoring lone-working safety, handling enquiries, and performing general admin tasks such as scanning and

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