Delivery Driver

Overview

Play a vital role in delivering the Cogent product range to our customers across Shropshire and the Midlands, ensuring every order arrives on time while representing a company that prides itself on quality, reliability, and exceptional service.

Primary Location: Shropshire & Midlands

Department: Business Support

Key Responsibilities

• Ensure that the deliveries are made safely, efficiently and on time
• Proactively deal with any customer concerns at the point of delivery
• Ensure that all delivery paperwork is completed and left with the customer
• Effectively manage your time to ensure that your route is cost and time efficient whilst also considering customer requirements
• Manage your vehicle to ensure that it is clean, tidy and safe to drive
• Drive safely and with due care and attention at all times, complying with all road traffic regulations
• Maintain knowledge of the company’s product to enable basic customer advice when required
• Be a ‘champion’ of the company brand
• Build established customer relationships
• Continuously develop and improve both yourself and the business
• Comply with company policy and best practice in security, legal and regulatory compliance
• Ensure that all H&S responsibilities are fulfilled and that the team’s safety and welfare is maintained
• Complete any other duties as required from time to time

Essential Skills

• Full driving license
• Knowledge of geographical area covered by the role
• Previous experience with driving and delivery roles
• Customer service experience helpful
• Delivering customer orders on time
• Ensuring that deliveries are prioritised giving consideration to location, time and customer requirements
• Dealing with customer queries by directing to the relevant person
• Having a clean and tidy appearance and van

Enhanced Benefits

• Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays
• Matched pension scheme
• Life assurance (4 times basic salary)
• BUPA healthcare and dental plan
• Long service awards at 5, 10, 15, 20 and 30 years
• Enhanced family leave

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