JobTitle:AccountManagerSalary:Upto45,000base+Bonus+BenefitsLocation:MidlandsorNorthofEnglandWorkType:Permanent
RoleWeDoispartneringwithanestablishedUKtechnologyservicesbusinesstorecruitanexperiencedAccountManager.
TheorganisationsupportscustomersacrossMicrosoftCloud,ManagedServicesandProfessionalServicesandhasbuiltastrongreputationforlong-termcustomerpartnershipsandservicedelivery.
Youwilltakeownershipofanexistingcustomerportfolio,focusingonretention,relationshipdevelopmentandcommercialgrowththroughcross-sellandup-sellopportunities.
ThisrolerequirespreviousexperienceworkingwithintheITchannel.Candidateswithoutchannelexperiencewillnotbeconsidered.
Responsibilities
- Manageanddevelopaportfolioofexistingcustomeraccounts
- Buildtrustedrelationshipswithkeycustomerstakeholders
- Driveretentionandlong-termcustomersatisfaction
- Identifyandconvertcross-sellandup-sellopportunities
- Conductregularaccountreviewsanddevelopaccountgrowthplans
- Workcloselywithtechnical,salesanddeliveryteams
- Maintainaccuratepipeline,forecastingandaccountinformationwithinCRM
- Ensurecustomersreceiveaconsistentandcommerciallyvaluableservice
RequiredSkills
- PreviousexperienceworkingwithintheITchannelisessential
- Applicationswithoutchannelexperiencewillnotbeconsidered
- ProvenexperienceinAccountManagement,CustomerSuccessorClientManagement
- Strongtrackrecordofcustomerretention,cross-sellingandup-selling
- ExperiencesellingormanagingITservices,managedservices,cloudsolutionsorMicrosofttechnologies
- Strongcommercialawarenessandstakeholdermanagementskills
- Excellentcommunicationandrelationship-buildingability
- Experienceworkingwithvendors,partners,distributors,resellersorMSPs
- FullUKdrivinglicence
WhyShouldIApply?Thisisanopportunitytojoinanestablishedtechnologybusinessthatiscontinuingtogrowitscustomerbaseandservicesportfolio.
Youwillinheritexistingrelationshipsratherthanjoiningapurelynewbusinessenvironment,givingyoutheopportunitytobuildmeaningfulcustomerpartnershipsandgenerategrowththroughaconsultativeapproach.
Thebusinessofferslong-termcareerdevelopment,stronginternalsupportandexposuretoabroadrangeofcloud,managedandprofessionalservicessolutions.
Interested?ApplyfortheroletodayorsendyourCVto(url removed)